Channel 4

0844 248 3672

About Channel 4

Until 1982, there were only three channels available to watch in the UK- BBC1, BBC2 and ITV. The British Broadcasting Act of 1980 started the process of adding a fourth channel and Channel 4 was broadcast in November 1982. A Welsh counterpart, Channel Four Wales was created to air programmes in Welsh, something that hadn’t really been catered for before.

Channel Four has been considered as a programming pioneer. The channel gave US sitcoms such as Friends and ER peak-time viewing slots, which hadn’t been done before, and developed the reality TV format with the introduction of Big Brother in the early noughties. The channel also secured the rights to broadcast large sporting events like horse racing and cricket.

The channel is due to celebrate its 33rd birthday in November. Today, Channel 4 has many ‘sister’ channels such as 4Seven, Film4, E4, More4 and 4Music. The broadcaster is now owned by the Channel Four Television Corporation. The Welsh version of the channel was digitized in 2010, meaning that Channel 4 is now a UK-wide TV station as of then.

Channel 4 is responsible for many popular programmes such as First Dates, Gogglebox, Come Dine With Me and Skins. The broadcaster also shows popular shows from the USA such as The Big Bang Theory and The Simpsons.

Channel 4 Contact Numbers

Department Contact Number Opening Hours
Customer Services 0844 248 3672 Mon-Fri 8am-7pm, Sat 9am-1pm
Channel 4 Complaints Department 0844 248 3673 Mon-Fri 8am-7pm, Sat 9am-1pm
Channel 4 Sport 0844 248 3674 Mon-Fri 8am-7pm, Sat 9am-1pm
Channel 4 News 0844 248 3676 Mon-Fri 8am-7pm, Sat 9am-1pm

Channel 4 Complaints Department

The Channel 4 complaints department is available from 8am-7pm, Monday to Friday and 9am-1pm on weekends to help you with your complaints. A member of the viewer enquiries team will be waiting to take your call and will aim to solve your complaint there and then: 0844 248 3673.

If you are making a complaint about a programme which has already been broadcasted, a member of the complaints team will take on board your feedback and pass it on to the production team. If you are making a complaint about a Channel 4 service, such as the All4 on-demand app or the Channel 4 website, the team will attempt to help resolve the complaint.

Channel 4 doesn’t have an email address specifically for complaints, but you can contact them using the online contact form found here. You’ll have to give your contact information and choose an option of what the complaint is about from the drop-down menu- Programmes, All 4 or online and apps.

Channel 4 Sport

Channel 4 broadcasts a wide range of different sports across its network. You can see live horse racing, Formula One and the Paralympics, with Channel 4 holding exclusive broadcasting rights. You can also watch the Grand Prix, classic motorsport and triathlons. For more information about Sport showing on Channel 4, call the dedicated line directly on 0844 248 3674. From here, someone will be able to help you further.

Channel 4 News

Channel 4 News is the primary news programme broadcast on Channel 4. The programme is on seven nights a week and has been presented by Jon Snow since 1989. The news programme has regularly won awards from Bafta and the Royal Television Society. Each month, the news programme has around 20 million viewers. The website also gets around 850,000 views per month. If you would like to complain about something you have seen on Channel 4 news, you can do so by calling 0844 248 3676