The contact number for Parcel2Go is available directly from their website at no or lower cost
0871 330 8066
Call Connection, Calls cost 7p per minute plus your standard network charge.
Please ensure you have the bill payers permission before calling.
This website provides hard to find phone numbers as a call connection service, and is not associated with the company.
You can contact the Parcel2go complaints team by dialling this number to file a complaint about any part of Parcel2go’s services or customer services.
| Department | Opening Times |
| Parcel2Go Complaints | Monday-Friday: 9am-5pm |
| Customer Service | Monday-Friday: 9am-5pm |
| Complaints About Service | Monday-Friday: 9am-5pm |
| Staff Complaints | Monday-Friday: 9am-5pm |
| Delivery Complaints | Monday-Friday: 9am-5pm |
| Website Complaints | Monday-Friday: 9am-5pm |
Parcel2Go Complaints
You can get in touch with the Parcel2go complaints team by calling the number. You can inquire about the complaints policies and procedures or ask to make a formal complaint about something you’re unhappy about regarding the business or an experience you have had with Parcel2go, you may be transferred to another department who can deal with your complaint more efficiently.
Customer Services
The Parcel2go customer services team can be contacted by dialling the number. You can get in contact with the customer services if you have any questions about the services offered by Parcel2go or if you would like some more information about the complaints policies. You can also get in touch with the customer services team if you have had some problems using the services and you would like some assistance.
Complaints About Service
If you have recently used the Parcel2go service and you are unhappy with the service such as if you sent a parcel with Parcel2go and it was not delivered or it was damaged or lost you should get in contact with the service complaints team. You will be able to file a formal complaint about the service and possibly receive a refund or some compensation for the inconvenience.
Staff Complaints
If you have recently contacted the Parcel2go customer services team and received unhelpful or rude customer services you can call the staff complaints team. You can also call the staff complaints team if you have had a parcel delivered and the delivery driver was rude to you or inappropriate in some way and you did not think the service was professional because of this.
Delivery Complaints
If you have had a Parcel2go delivery and you believe it was unsatisfactory as the driver was rude, your item arrived broken, damaged or didn’t arrive at all or you believe the service was not to a high standard you can call the delivery complaints team. They may be able to track your undelivered package and give you compensation for the lost or damaged goods.
Website Complaints
If you have been using the Parcel2go website and have had some difficulties using it or you feel it is broken in some way or it is difficult to use you can complain by calling the website complaint team.