The contact number for Topshop is available directly from their website at no or lower cost
0333 220 2507
Call Connection, Calls cost 7p per minute plus your standard network charge.
Please ensure you have the bill payers permission before calling.
This website provides hard to find phone numbers as a call connection service, and is not associated with the company.
Call the Topshop complaints number to make your complaint about Topshop stores, their staff members, products you’ve purchased, PPI and more.
Topshop Complaint Numbers
| Topshop | Opening Times |
|---|---|
| Topshop Complaints | 8am – 9pm, 7 days a week |
| Topshop PPI Complaints | 8am – 9pm, 7 days a week |
| Topshop Delivery Complaints | 8am – 9pm, 7 days a week |
| Topshop Product Complaints | 8am – 9pm, 7 days a week |
| Topshop Staff Complaints | 8am – 9pm, 7 days a week |
| Refund Complaints | 8am – 9pm, 7 days a week |
| Store Complaints | 8am – 9pm, 7 days a week |
By calling the above numbers, we can connect you to those Topshop departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.
Topshop Complaints
If you’d like to make a complaint to Topshop you can call the number, when you phone this number they can take details of your complaint and explain what’s likely to happen as a result of your complaint.
Topshop Complaints Email
If you would like to email your complaint to Topshop you can do so by sending details of the complaint to the following address: customer.service@topshop.com.
When you email your complaint, include details of the complaint, your full name with some contact details, and what you’d like to happen as a result of the complaint.
Topshop Complaints Procedure
When you phone to make a complaint to Topshop on one of the numbers above, they will take details of your complaint and aim to resolve it there and then whilst you’re on the phone to them. If they need to look into your complaint any further, they will take some contact details from you and get back to you in due course.
Topshop PPI Complaints
To make a complaint about mis-sold PPI from Topshop you can phone the number. When you call this number you can check whether you have ever been sold the Payment Protection insurance from them, and they’ll look into it for you. If you know you have, you can call this number to make your complaint.
How to Make a Complaint to Topshop
The best way to make a complaint to Topshop is by calling the number. When you do this you’re able to speak to someone at the Topshop head office who can answer your complaint there and then. They can provide you with plenty of information that you need, and answer any follow-up questions that you have.
You could also make a complaint to Topshop by contacting them on the email above, but this takes longer, and you won’t receive a response from them instantly.
Topshop Delivery Complaints
If you’re unhappy with the delivery service you received from Topshop to make a complaint you can phone the number. When you call this number they will be able to take details of complaints about deliveries that haven’t arrived on time. If your delivery is late and you’re still waiting for it, you can call this number and they should be able to tell you when to expect its arrival. You can also phone this number if your order that’s arrived is incorrect with the wrong items or the wrong sizes included. You might also want to complain about a delivery that’s arrived that is damaged on arrival, or a driver who has left you feeling upset with their conduct.
Topshop Product Complaints
You can phone the number to make a complaint about a specific product you have purchased from Topshop. Phone this number if the product in question is faulty, or you’re unhappy with the quality of the item. They should be able to get this sorted for you, but you might have to take it into a store to get your money back.
Topshop Staff Complaints
Complain about Topshop staff members when you call the number to complain about Topshop staff who treated you unfairly or were rude to you on your latest visit to a Topshop store. When you phone to make the complaint you’ll be questioned about the incident, the store you visited and the staff member in question.
Topshop Refund Complaints
To make a complaint about a Topshop refund or return you can call the number. When you phone this number they’ll take details of complaints that relate to refunds that are taking incredibly long to go through to you. If you’ve been refused a refund in-store, and you don’t think it’s valid, then you can call this complaints number to register your complaint and see if there’s anything that can be done for you. If you were refunded an incorrect amount, you can phone this number to make your complaint.
Topshop Store Complaints
Complain about a Topshop store by calling the number. When you phone this number you can make complaints about the layout or cleanliness of the store. You can also complain about the facilities available or not available in the store. You will, of course, have to provide the details of the store you visited.