Mercedes

0843 557 3719

Contact Mercedes on 0843 557 3730 to report a complaint. Mercedes-Benz is the world’s leading manufacturer of premium luxury automobiles. It is part of the German corporation Daimler. Mercedes sells vehicles in several countries and also invests in motorsport events.

Department
Contact Number
Opening Times
Mercedes Complaints
0843 557 3719
(Mon – Fri) 8am – 7.30pm
(Sat) 9am – 5pm
(Sun) Closed
Mercedes Sales Complaints
0843 557 3719
(Mon – Fri) 8am – 7.30pm
(Sat) 9am – 5pm
(Sun) Closed
Mercedes Finance Complaints
0843 557 3719
(Mon – Fri) 8am – 7.30pm
(Sat) 9am – 5pm
(Sun) Closed
Mercedes Servicing Complaints
0843 557 3719
(Mon – Fri) 8am – 7.30pm
(Sat) 9am – 5pm
(Sun) Closed
Mercedes Warranty Complaints
0843 557 3719
(Mon – Fri) 8am – 7.30pm
(Sat) 9am – 5pm
(Sun) Closed
Mercedes Insurance Complaints
0843 557 3719
(Mon – Fri) 8am – 7.30pm
(Sat) 9am – 5pm
(Sun) Closed

Mercedes Complaints

If the standard of service from Mercedes-Benz does not meet your expectations, then you should call 0843 557 3719. This number will allow you to complain to Mercedes about your experience with the brand. You should always contact your local Mercedes retailer about a problem first before complaining to Mercedes customer services. They should investigate your complaint and give you a reference number. Use this reference if you have to chase it.

Mercedes Sales Complaints

Sales should be honest and help you to get the best deal for your requirements. This isn’t always the case, even with high-end brands. If you are not happy with the sales process or feel that Mercedes mis-sold something to you, then call 0843 557 3719. You should raise the problem with the sales team first to see if they amend the issue. Then you can escalate your complaint until Mercedes acknowledges and fixes unfair or unprofessional practices.

Mercedes Finance Complaints

There are several hire contract options for purchasing or leasing vehicles from Mercedes. If you have trouble with arrears or ending your agreement, call 0843 557 3719 to discuss the cause for your complaint. You can complain about excesses or payment problems that you are not responsible for. Complain if there are inaccuracies in your annual report or if there are problems with trying to settle your Mercedes finance agreement earlier than expected.

Mercedes Servicing Complaints

You should be able to experience comprehensive support from Mercedes services even after the sales process is over. They can run expert checks and make repairs with genuine parts. Mercedes also offers roadside assistance. If you are unhappy about any Mercedes services that you are paying for, then call 0843 557 3719. You should complain about any unprofessional behaviour or poor quality of work. You can also complain about accidents.

Mercedes Warranty Complaints

Your new Mercedes should come with a 2-year manufacturer’s warranty, which may even go up to 3 years. These cover faults with vehicle parts and accessories so that you do not have to pay for replacements. However, if your warranty does not cover something that it should, then complain by calling 0843 557 3719. You can complain about problems with an extended warranty if you choose to pay for that, or disagreements about warranty claims.

Mercedes Insurance Complaints

There are lots of types of insurance coverage available with Mercedes Benz. You may have additional insurance policies for specific parts or circumstances. If you have a complaint about your motor insurance then contact Mercedes on 0843 557 3719. You should contact your claims manager if the complaint is about an existing insurance claim. Otherwise, you should call this number to discuss ongoing problems with your Mercedes insurance policy.