Halfords

Halfords Complaints

Halfords is a retailer in the UK specialising in car parts, camping equipment and bikes.

 

 Halfords Contact Numbers:

Halfords Phone Number
Head Office  0844 826 8088
Halfords Complaints   0844 248 2692
Customer Services 0843 557 4526

Halfords Opening Hours

Department Opening Hours
Halfords Complaints Service 8:30am-11:30pm, 7 days a week

Halfords Head Office Address

Department Address
Head Office Icknield Street Drive, Redditch, B98 0DE

Reasons to contact Halfords complaints:

    • If you are unsatisfied with an item you have purchased from Halfords
    • If you are unhappy with service you have received at a Halfords store.
    • If you have been charged for something you didn’t purchase and wish to complain to Halfords.
    • If you wish to make a complaint about a certain individual at a certain Halfords store.
    • If you are unsatisfied with the level of customer service that you have received previously at a Halfords store.

What kind of bikes do Halfords sell?
Do Halfords sell number plates?
What are the Halfords opening times?
How much do Halfords charge to fit a car radio?

Halfords auto centre complaints

Halfords has over 300 auto centres in the UK. They are the leading providers of MOT, car services, brake repairs and tyre specialists. If you would like to find your local Halfords auto centre, you can over on the Halfords website. If you would like to make a complaint about an auto centre you have visited, ring the number above and we will put you through to the Halfords customer service complaints department.

Halfords complaints department

The Halfords complaints department will deal with any complaint you have regarding Halfords stores or Halfords auto centres. If you have a complaint about the level of customer service you have received at your local Halfords store, ring the number above and we will put you in contact with a member of the Halfords complaints team.

Halfords customer complaints

Halfords understands that sometimes their customers may need to complain about a service or a product available in their stores. The company dedicates itself to the happiness of their customers and believe that they have a right to complain about their service if they need to. They have also dedicated themselves to solving every issue they are presenting with by customers.
If you do not wish to talk to the Halfords team over the phone, we advise visiting your local store and complaining to the manager.

Halfords complaints procedure

If you wish to complain to Halfords and have them resolve an issue for you, we advise ringing the number above or visiting your local Halfords store. If you do not wish to do either of those things, you can fill out a customer service form on the Halford’s website, and a member of customer services will be in touch with you as soon as possible.
Sometimes Halfords may not be able to resolve your issue right away. If this is the case, you will be given a reference number and be contacted at a later date with more information on your complaint.

Halfords Head Office complaints

If you believe that your complaint should be seen by someone at the Halfords Head Office, you can write them a letter, addressed to Halfords Head Office, at :

Icknield Street Drive, Redditch, B98 0DE

Or, alternatively, you can ask to be put through to the Head Office once you have rang the number above. Someone from the customer service department should be able to deal with your complaint.

FAQ’s

What kind of bikes do Halfords sell?

Halfords Complaints Halfords sell a range of bikes. From off-road to BMX bikes, Halfords sell a vast array of bikes. They even have a large selection of bikes for children. From Cinelli to Boardman in men’s bikes, and Fixie bikes for women. In most Halfords stores, you will be able to try out different bikes to see if the bike is the right size and fit for you. Halfords also offer a free sizing guide to see which bike would suit you best. They also offer a free building session, in which they will build your bike for free. For more information on this service, visit your local Halfords store.

Do Halfords sell number plates?

Yes, Halfords do sell number plates for discounted prices. If you would like to price up a number plate or two, you can do so over on the Halfords website. If you have purchased a license plate from Halfords and wish to complain about the quality of the plates, or you wish to complain about not receiving them, ring the number above to be put in contact with the complaints department.

What are the Halfords opening times?

 Below is a table of the opening times for Halfords. On bank holidays and at festive times of the year, these opening times and days are subject to change:
Thursday 9am–8pm
Friday 9am–8pm
Saturday 9am–6pm
Sunday 10am–5pm
Monday 9am–8pm
Tuesday 9am–8pm
Wednesday 9am–8pm

How much do Halfords charge to fit a car radio?

Halfords can install a car radio that you have bought from them from £30, depending on the make and model of the radio and the car. For more information on this service, visit your local Halfords store.

About Halfords

Halfords was founded as an ironmongery in 1892 by a man named Frederick Rushbrooke. By the 1900’s, the store started to sell bicycles and bicycle parts. And by the late 1930’s, Halfords had over 200 stores in the UK. In 2004, the company was put onto the London Stock Exchange, where it has been ever since. In 2007, the company expanded to Europe, with the opening of 5 new stores. However, by 2010, the company had declared too many losses, and the European venture was scrapped. Since 2010 however, Halfords have operated both their stores and auto centres, both of which bring high return every year. Halford’s auto centres have positive reviews as the best for MOT and car services, and how the lowest prices amongst its competitors. It is unknown whether the company will try and open stores in Europe again anytime soon.

Below is their most recent television advert, which aired in the summer of 2016:

Summary
Review Date
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Halfords Complaints Number
Author Rating
5