Halfords

The contact number for Halfords is available directly from their website at no or lower cost

0843 208 5086

Call Connection, Calls cost 7p per minute plus your standard network charge.

Please ensure you have the bill payers permission before calling.

This website provides hard to find phone numbers as a call connection service, and is not associated with the company.

If you need to contact Halfords to make a complaint please call to speak to a member of the team who will take complaints regarding their Autocentres, bike, MOT and more.

 Halfords Contact Numbers

Halfords Opening Times
Complaints 8:30am-11:30pm, 7 days a week
Halfords Autocentre Complaints 8:30am-11:30pm, 7 days a week
Halfords Speak to a Person 8:30am-11:30pm, 7 days a week
Halfords Bike Complaints 8:30am-11:30pm, 7 days a week
Halfords Employee Complaints 8:30am-11:30pm, 7 days a week
Halfords MOT Complaints 8:30am-11:30pm, 7 days a week

Complaints

There are many reasons that you may feel as though you need to complain to Halfords including being unsatisfied with an item you have purchased from Halfords, if you are unhappy with service you have received at a Halfords store, if you have been charged for something you didn’t purchase, if you wish to make a complaint about a certain individual at a certain Halfords store or if you are unsatisfied with the level of customer service that you have received previously at a Halfords store. The Halfords complaints department will deal with any complaint you have regarding Halfords stores or Halfords’ auto centres. If you have a complaint about the level of customer service you have received at your local Halfords store, call to be directed to a member of the complaints team who will be able to help you with your problem. Sometimes Halfords may not be able to resolve your issue right away. If this is the case, you will be given a reference number and be contacted at a later date with more information on your complaint.

Halfords Autocentre Complaints

Contact Halfords on the number to make a complaint about a Halfords Autocentre you have visited. When you call this number you will need to provide details of the address of the autocentre, and the event that occurred that you’d like to complain about. Provide as much detail as possible as you can about the complaint and the person on the line will do their best to get it sorted with you there and then. If you have the name of the people that you dealt with whilst at the Halfords centre, this can also be useful.

Halfords Speak to a Person

Get connected straight to a person at Halfords when you call the number. This is the quickest way of ensuring that your complaint is handled quickly and you get it resolved as soon as possible.

Halfords Complaints Email

You can email the Halfords Autocentre complaints department at the following address: customerservices@halfordsautocentres.co.uk. However, if your complaint is relating to something else, you’ll have to use the contact form which is on their website. This is similar to an email, with boxes to fill with text relating to your complaint.

Halfords Bike Complaints

Call the number to make a complaint regarding Halfords bikes. You can phone this number to make complaints about products you have purchased from Halfords, any issues you have with the build of the bike, the service or the repair. If you have paid to have your bike repaired by Halfords, but found that the issue is still there or the bike was damaged whilst it was repaired, you can call this number to make your complaint.

Halfords Complaints Procedure

Halfords don’t have a separate complaints team, but their customer service team are trained to help you with any issues that you have. When you call to make a complaint, the team will do their best to get your complaint resolved whilst you’re on the phone to them. However, if this can’t be done instantly, they’ll take some contact details from you and get in touch at a later time with their response to your complaint.

Halfords Employee Complaints

Make a complaint about a Halfords employee by calling the number. When you phone this number they’ll take details of complaints about staff who were rude or didn’t assist you with an issue you were having at a Halfords store or auto centre. When you call this number you must give details of the incident, and as much information about the store you visited, the date and time, and the employee in question too. If you don’t have their name, a small description of them should suffice.

Halfords MOT Complaints

Get in touch with Halfords on the number to make a complaint regarding their MOTs. You can phone this number to complain about the staff who carried out your MOT, or the result that was given for your MOT.

Halfords Head Office Address

Department Address
Head Office Icknield Street Drive, Redditch, B98 0DE