0843 208 2391


Legoland is a chain of family theme parks owned and operated by the British theme park company, Merlin Entertainments. While there are Legoland Resorts all around the world, including in Denmark, Germany, Florida, Dubai and Japan, the UK location in Windsor, which was opened in 1996, is now among the most visited attractions in the UK.

Legoland Complaints Number

If you need to make a complaint about any of the services that you have received from Legoland then you can contact the complaints team on 0843 208 2391 to speak to someone who will be able to register your complaint and make sure that any complaints you may have regarding anything, from the service within the park to any issues you could have had with the food that is available, and anything in between, will be dealt with accordingly and make sure that you are left feeling happy with the service.

Legoland Customer Services

To speak to someone from Legoland’s customer services team, you can call 0844 248 2128 and someone will be available to discuss anything you might want to find more information on, including details on the park and how it’s run as well as details on how to apply for a job and what kind of service is available in the parks.

In-park Complaints

To make a complaint about service that you have received within the park, from delays on the rides to issues with safety throughout the park, then you can call 0844 248 2129 to make a complaint and make sure that any issues you may have experienced can be dealt with so that all Legoland customers can be left feeling safe and happy through their park visits.

Ticket Sale Complaints

If you want to complain about the prices of tickets for Legoland or to make a point regarding the ways that the tickets are sold then by calling 0844 248 2132 you can discuss these issues with a team member and they will help you to find a resolution to the situation.

Accessibility Complaints

If you have visited Legoland recently and were left unhappy with the accessibility of the park, then by calling 0844 248 2133 you can talk to a member of staff about the issues with the park’s accessibility, and help them to work towards a park that is friendly to people of all abilities.

Staff Complaints

If you would like to issue a complaint regarding the service that you have received from a specific member of Legoland staff, then you can call 0844 248 2134 and you will be connected with someone who will be happy to take down the details of the altercation you were involved in, as they are interested in ensuring that all Legoland staff are following the example that we would like provided by staff at all times.

Contact Numbers for Legoland

Legoland Contact Number Opening Times
Complaints 0843 208 2391 Mon-Fri 9am-5.30pm
Customer Services 0844 248 2128 Mon-Fri 9am-5.30pm
In-park Complaints 0844 248 2129 Mon-Fri 9am-5.30pm
Ticket Sale Complaints 0844 248 2132 Mon-Fri 9am-5.30pm
Accessibility Complaints 0844 248 2133 Mon-Fri 9am-5.30pm
Staff Complaints 0844 248 2134 Mon-Fri 9am-5.30pm

Other ways to contact Legoland

To write the Legoland complaints team a letter you can address it to:

Merlin Entertainments
3 Market Close

or you can reach out to them by filling in their contact form or by using their Twitter account to message the customer services team.