Matalan

0843 557 4851

If you would like to get in contact with the Matalan complaints number call 0843 557 4851. You can call the complaints number regarding any aspect of the company or services you are unhappy with.

Complaint Numbers for Matalan

Matalan Contact Number Opening Times
Complaints 0843 557 4851 Mon-Sun 8am-6pm
Customer Services 0843 816 6105 Mon-Sun 8am-6pm
Delivery Complaints 0843 816 6106 Mon-Sun 8am-6pm
Product Complaints 0843 816 6107 Mon-Sun 8am-6pm
Store Complaints 0843 208 1731 Mon-Sun 8am-6pm
Staff Complaints 0843 816 6108 Mon-Sun 8am-6pm

Matalan Complaints

You can call the Matalan Complaints team on 0843 557 4851. You can call the complaints team if you have some general complaints about the services Matalan is offering. You can also call to be passed on to the correct complaints department to deal with your complaint.

Matalan Customer Services

If you need to speak to Matalan customer services you can call 0843 816 6105. You can contact the Matalan customer services team if you would like some help ordering online, you would like to know when your order will be delivered, you’re struggling to log into your account, you need some advice regarding a product, you would like to know about the companies complaints policy or procedure or you have some other inquiries or issues.

Delivery Complaints

You can get in touch with the delivery complaints team on 0843 816 6106. You can get in touch if your delivery was late, didn’t arrive or arrived damaged or broken. You may be eligible for some compensation. You may need to provide some evidence if your order was damaged or broken in the mail, get in touch as soon as it arrives.

Product Complaints

Get in touch with the product complaints team on 0843 816 6107. You can get in touch with the product complaints team if you would like to make a complaint about a product you bought from Matalan, whether it was broken when you bought it, it is faulty, it is low quality or there is something else wrong with it you can file a complaint with the product complaints team.

Store Complaints

If you would like to complain about a Matalan store you can do so by calling 0843 208 1731. If you recently visited a Matalan store and you were unhappy with the experience you had or the condition and upkeep of the store you need to file a complaint by calling the number. You will need to inform them of what store you visited and what time and day.

Staff Complaints

If you would like to make a complaint about a staff member you need to call 0843 816 6108. You can call the number if you have had a bad experience with a staff member being rude or unhelpful to you.