Parcelforce

0843 557 5219

Parcelforce

Parcelforce is a division of the Royal Mail that specialises in parcel operations, and was first founded as Parcelforce in 1990 after a rebrand of Royal Mail Parcels. Parcelforce Worldwide has two hubs that are based in Coventry, with one branch used for UK parcels and the other for international deliveries. The UK hub is one of the largest buildings in the country and covers over 24,000 square meters, and as they have such a sophisticated system they can handle processing around 60,000 parcels each hour.

Parcelforce Complaints Number

To get in touch with the Parcelforce complaints team you can call 0843 557 5219 and you will be able to speak to someone who can help you monitor any complaints you would like to issue to the team and ensure that any problems you might have encountered can be solved immediately.

Parcelforce Customer Services Number

To speak to someone at Parcelforce’s customer services branch, you can call 0843 557 3565 and someone will make sure to help you with any queries you might have regarding Parcelforce’s services, as well as helping you to use any of the services that they offer for their customers.

Late Delivery Complaints

If you are waiting for a delivery and it is arriving later than you expected, or still hasn’t arrived when it was supposed to then you can leave a complaint regarding the service by calling 0843 557 4879 where you will be put in touch with someone who can register your complaint and try to help you receive your parcel in a manner that you expected.

Missing Parcel Complaints

If you are expecting a parcel from Parcelforce that they believe has been delivered but you haven’t received the parcel, or if they cannot find the parcel that you were supposed to be receiving then you can call the missing parcel complaints number on 0843 557 4525 where someone will be available to register your complaint and try to offer you a solution to the situation.

Contact Numbers for Parcelforce

Parcelforce Contact Number Opening Times
Customer Services 0843 557 3565 Mon-Fri 8am-7pm,
Sat 8:30am-5pm,
Sun 9am-5pm
Complaints 0843 557 5219 Mon-Fri 8am-7pm,
Sat 8:30am-5pm,
Sun 9am-5pm
Late Delivery Complaints 0843 557 4879 Mon-Fri 8am-7pm,
Sat 8:30am-5pm,
Sun 9am-5pm
Missing Parcel Complaints 0843 557 4525 Mon-Fri 8am-7pm,
Sat 8:30am-5pm,
Sun 9am-5pm

Other ways to contact Parcelforce

To get in touch with Parcelforce without having to speak to them over the phone, you can send them a letter to this address:

25 Caldecotte Lake Drive,
Caldecotte,
Milton Keynes,
MK7 8LE

and someone will be available to reply to your letter as quickly as possible. You may also want to reach out to them over the internet by contacting them through Twitter or even by completing their contact form.