Natwest was first established in 1968 and is traditionally considered as one of the four ‘big banks’ in the UK. It has been a part of the Royal Bank of Scotland group since 2000 and has a large network made up of over 950 branches. If you are a Natwest customer, need to make a complaint or are considering switching to them, then please call their head office on 0843 557 3741.
Call the Natwest product contact line to find out what is available to you as a Natwest customer. Natwest products include reward current accounts, savings accounts, credit cards, loans, mortgages and car finance and so if you have a problem with or need to enquire about any of the above then you can do so by calling 0843 557 3741. The phone number will put you straight through to a call handler who will ask your reason for calling. You might be an existing customer with a problem with one of Natwest’s products, you might not be a customer but are looking to switch over to using Natwest’s services – either way this number will help you.
Natwest Online Banking
Natwest online banking means you can check your balance whilst on the go as well as run quick transactions to family and friends – however, you might need to contact the customer service team if something goes wrong with your banking, if you have any questions or if you notice any unusual activity on your account. For security purposes, you will have security questions on your account. Before you can speak to an advisor about your online banking, you will need to answer these security questions to confirm your identity. To speak to a professional about the Natwest online banking service please call 0843 557 4996.
Natwest Business Banking
As well as personal, Natwest also offers business banking. You can get in touch for further information or to speak about your business banking account by calling 0843 557 3519. Once your call has been received, you will be asked some security questions set up for your business, as well as the official name of your business. You might be a start-up business or you might be an existing business looking to switch your account. Please explain your current situation to the Natwest call operator as well as the type of business you want to set up an account for.
You can reach the Natwest support centre on 0843 557 3645 where you will be put through to a switchboard and be asked to press; 1) for fraud team, 2) for financial advice, 3) to become a business customer, 4) for healthcare, 5) for technology queries and ‘0’ if none of the above apply and you would like to speak directly with an operator. Natwest are aware that finances can sometimes become complicated and difficult to manage and that is why their phone support system is available 24/7 to its customers.
To make a complaint to Natwest simply call 0844 453 0259 and explain directly to a member of the Natwest team the issue and details of your complaint so that it can be resolved quickly. If your complaint needs to be escalated to a different department then the call handler will explain the process of taking a complaint further.
Natwest Contact Numbers:
|Products||0843 557 3741|
|Online Banking||0843 557 4996|
|Complaints||0844 453 0259|