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About On the Beach
On the Beach is a travel agency that aims to let you build your perfect holiday while still allowing you to spread out the cost and save money. On the Beach are an ATOL protected travel agency that ensures your money is protected and you won’t be stranded in a foreign country.
On the Beach Complaints Number
To get in touch with the complaints team you can call and a member of the team will be available to speak to you about any issues you may have faced while using any of On the Beach’s services, including trouble you may have faced while using their website or issues with a member of staff that you would like to confront.
On the Beach Customer Services
To speak to On the Beach’s customer services team, you should call and someone will be able to talk to you about any queries you may have regarding On the Beach’s holidays and flights, as well as help you to use their site if you would like to book a holiday through them. Here, you will have the opportunity to find out any information you would like to learn about On the Beach and a member of the team will always be available to help you with whatever you need.
If you have recently made a flight that you booked through On the Beach and are unhappy with the service that you received during the flight, then you should call to speak to someone about making a complaint regarding the service. The team member you are put in contact with will try their best to make sure that you are satisfied with the result of your call.
If you have recently been on holiday with On the Beach and have found that your luggage was damaged or lost during your travels, then you can make a complaint to On the Beach by calling and telling the staff member you’re put in contact with all about the condition that you have received your luggage in, so that they can help you to find a solution to the situation that will suit you best.
To make a complaint about a staff member at On the Beach you can call to register a complaint with a member of the team who will try their best to make sure that any issues you have faced are dealt within a reasonable way and so that you don’t have to face any problems with future staff members.
If you have struggled while booking a holiday or flight with On the Beach and would like to complain about the booking process to someone who will be able to make a change, you can call and a member of the team will note your issue so that the error or problem can be dealt with and you won’t have to suffer any more problems during your future bookings.
Contact Numbers for On the Beach
|On the Beach||Opening Times|
|Complaints||8am-6pm, 7 days a week|
|Customer Services||8am-6pm, 7 days a week|
|Flights Complaints||8am-6pm, 7 days a week|
|Luggage Complaints||8am-6pm, 7 days a week|
|Staff Complaints||8am-6pm, 7 days a week|
|Booking Complaints||8am-6pm, 7 days a week|
Other Ways to Contact On the Beach
You can also write to On the Beach by sending a letter to this address:
On the Beach Limited,
Bird Hall Lane,