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If you would like to get in touch with Starbucks to make a complaint you can phone the number to do this where they can log complaints relating to their products, restaurants, rewards and more.
|Complaints||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Food and Drink Complaints||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Restaurant Complaints||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Drive Through Complaints||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Starbucks Reward Complaints||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Starbucks Card Complaints||Mon-Fri 8am-7pm, Sat 9am-1pm|
Find out what the Starbucks complaints procedure is when you phone the number. When you ring this number they can provide details about the complaints process in place from the coffee company, including what is expected from you, what they do to investigate your complaint, how long it usually takes, and what is likely to happen as the outcome of your complaint.
Starbucks Complaints Procedure
Starbucks will try their best to answer your complaint as soon as you call them with it, however, in some cases, this might not be possible. If they can’t give you a response straight away, they will take some contact details from you and tell you when you can expect to hear back from them. If there are certain times of the day that are best for you, it’s fine to let them know when to contact you.
They will provide their response to your complaint, and if you’re not satisfied with the outcome, you can ask for it to be escalated, and have someone else take a look at it, as they might come to a different conclusion.
Food and Drink Complaints
Call the number to make a complaint about the food and drink you have purchased from Starbucks if you aren’t happy with it. When you ring this number you can make a complaint relating to items you have purchased in a Starbucks coffee shop, or items you have purchased that are made in the brand in other retailers, things like their iced coffee products. Starbucks welcomes feedback and compliments, so would love to know what you think of about the food or drink you have purchased from them.
Make a complaint about a particular Starbucks restaurant that you visited by phoning the number. You can phone this number to log a complaint about the cleanliness of a particular store that you visited, if you were left feeling dissatisfied with the layout of the restaurant or couldn’t access it easily. You can also phone the number above if you strongly feel that there were facilities missing from the Starbucks shop that you visited.
Phone the number to make a complaint about the drive-through facilities that are offered at some Starbucks restaurants. You can phone this number if you were left feeling disappointed with the service that was presented to you when visiting one of these locations, whether it’s down to the service or the standard of the food or drink that you purchased.
Starbucks Reward Complaints
To make a complaint about your Starbucks Rewards card you can phone the number. When you ring this number you can make a complaint about Starbucks Rewards for instance if you haven’t received any benefits despite having bought items from their restaurants. You can phone to make complaints about the rewards that are offered, and if you would like to make a suggestion of what could be offered instead. You can also make a complaint if you don’t receive your Birthday Reward.
Starbucks Card Complaints
Call the number to make a complaint about a Starbucks card you have purchased as a gift or for yourself. You might want to make a complaint about a card that doesn’t have the amount of the card that you paid for, or if there is more money deducted from the card than you actually spent.