0843 208 2317

About Starbucks

Starbucks is an American coffee company and coffeehouse chain that was founded in Seattle, Washington in 1971. The chain produces hot and cold drinks, with many different takes on all including the whole-bean coffee and micro ground instant coffees and their full and close-leaf teas including their Teavana tea products. They offer a range of recipes, some which are, like the world-famous Pumpkin Spice Latte, seasonal offers or rely on the location of the store. As of 2016, Starbucks operates around 24,464 locations worldwide, including locations in the US, China, Canada, Japan, South Korea and the UK. Starbucks employs over 238,000 people and has a revenue of around US$19.16 billion.

Starbucks Contact Numbers

Department Contact Number Opening Hours
Customer Services  0843 208 2317 Mon-Fri 8am-7pm, Sat 9am-1pm
Complaints  0843 208 2318 Mon-Fri 8am-7pm, Sat 9am-1pm
Starbucks Menu  0843 208 2294 Mon-Fri 8am-7pm, Sat 9am-1pm
Starbucks Community  0843 816 6114 Mon-Fri 8am-7pm, Sat 9am-1pm
Starbucks Careers  0843 816 6115 Mon-Fri 8am-7pm, Sat 9am-1pm

Customer Services

Calling 0843 208 2317 will connect you to the Starbucks Customer Service team. If you would like to enquire about a service, drink or more, this is the number to call. You may be placed on a waiting line until someone can speak with you. However, this may only be a few seconds if the line is not busy.


If you have a recently visited a store within the Starbucks chain, and you have been left feeling unhappy with your experience within the store, whether you feel you were treated rudely or you were unhappy with the drink or food you ordered, there are a number of routes you can take to leaving a complaint with the company. You can contact the complaints service with Starbucks by calling 0843 208 2318 where you will find a colleague who will be happy to help you in any way they can. If you were more interested in sending a letter surrounding your complaint, you can send your correspondence to:

Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
London W45YE

where a member of the Customer Service team will process your issues and aim to reply to you as quickly as possible with some kind of solution.

Starbucks Menu

The Starbucks Menu is vast and can be customized to suit your needs and allergy requirements. Items on the Starbucks menu like lattes, cappuccinos, americanos, flat whites, espressos (macchiato), hot chocolates and mochas can all be made vegan by simply requesting a milk substitute like almond, soy or coconut milk.

If you would like to know more about the Menu with Starbucks or would like to ask a question regarding your allergy or diet, ring the designated helpline on 0843 208 2294.

Starbucks Community

Starbucks feel deeply ingrained into helping with the communities surrounding their stores and therefore have several projects they involve themselves in to create better experiences for people all around the world. The Starbucks Foundation is working with young people to provide skills and training for them in a changing world with their Opportunity for Youth movements, and within their stores, you will find many partnerships with local non-profit organisations to help and bolster support for anything the organisation might need.

Starbucks is committed to working with the farming communities that help provide them with coffee, tea and cocoa to ensure their lives and livelihoods are improved. They also have a strong diversity and inclusion policy which means that they aim to include everyone in their hiring process. To learn more about the Starbucks community, call them on 0843 816 6114.

Starbucks Careers

If you’re looking to start a career with Starbucks and becoming one of their partners (they like to say that the people who work for them are more than employees) then you are best to visit their careers page on to find an introduction to the company and the values they follow in their hiring process. By visiting the Working with Starbucks page you can find a description of their hiring process along with an explanation of the benefits they offer with their careers. Their benefits are called “Your Special Blend” and are eligible to anyone working 20 hours or more a week, and are completely tailored to you as a person and therefore different for each worker. They monitor your lifestyle and create a benefits system that works best specifically for you.


If you have any questions about the application process you can call the Starbucks customer services team on 0843 816 6115 to be put in contact with someone who’ll be happy to answer any queries you may have.