All contact information for Starbucks is listed below.
Why you might wish to complain to Starbucks:
- You recently visited a Starbucks store and were unhappy with the service
- You bought a drink and were unhappy with the purchase
- You were treated rudely by an employee
- You are unhappy with a way in which the company works
Starbucks Contact Numbers
|Complaints||0843 208 2317|
|Head Office||0843 208 2318|
|Customer Services||0843 208 2294|
Starbucks Head Office Address
|Head Office||Starbucks Headquarters 2401 Utah S. Seattle, WA 98134|
Starbucks Head Office Opening Hours
|Head Office||Monday – Friday 8:30am – 5:30pm|
Starbucks Complaints Procedure – 0843 208 2317
If you have a recently visited a store within the Starbucks chain, and you have been left feeling unhappy with your experience within the store, whether you feel you were treated rudely or you were unhappy with the drink or food you ordered, there are a number of routes you can take to leaving a complaint with the company. You can contact the complaints service with Starbucks by calling 0843 208 2317 where you will find a colleague who will be happy to help you in any way they can. If you were more interested in sending a letter surrounding your complaint, you can send your correspondence to:
Starbucks Coffee Company
Building 4 Chiswick Park
566 Chiswick High Road
where a member of the Customer Service team will process your issues and aim to reply to you as quickly as possible with some kind of solution.
Finally, if you were hoping to electronically contact the Starbucks team there isn’t an online complaint form you can fill out, but there is an email address you can reach at email@example.com where you can send full details of your complaint and any evidence you may want to send as attachments. Your complaint will be processed as quickly as possible by the team while they work to help you with any problems you may have faced.
Drinks Complaints – 0843 208 2317
As a major brand for coffee connoisseurs, Starbucks features a large menu with multiple drinks on it that can suit anyone, and with this is the opportunity to edit any of the drinks for your own personal preference. Not only do Starbucks aim to create a cup of coffee that is perfectly manufactured to your specific tastes and dietary needs, they also have a promise that if you are unhappy with the way your drink has been made you can return to the counter and ask one of their barista’s to remake the coffee for you free of charge. However, if you have visited a Starbucks store recently and have left unhappy with the drink you were served, and believe your drink was either incorrectly made or you were overcharged for your purchase you can leave a complaint with the Starbucks team who will try to resolve your problem as quickly as possible.
Food Complaints – 0843 208 2317
Along with selling a range of caffeinated beverages Starbucks also offer a small range of cafe food, from salads and sandwiches to cakes and cookies that will help you pass your lunch break in ease at your nearest coffee shop. Their food is produced to the highest quality, yet if you have visited a Starbucks store recently and left unsatisfied by any food that you purchased while visiting then you can leave your complaints with the Starbucks team on 0843 208 2317, where they will guarantee to register and rectify your complaint within a timely manner.
Which Starbucks products are vegan?
Most of the main items on the Starbucks menu like lattes, cappuccinos, americanos, flat whites, espressos (macchiato), hot chocolates and mochas can all be made vegan by simply requesting a milk substitute like almond, soy or coconut milk. Also, all of the tea products (except the chai latte) are vegan, as well as the majority of the syrups and drizzles (except for the caramel drizzle) and anything containing white chocolate or pumpkin spice should be avoided as well.
You can easily veganise a lot of the products in your Starbucks order, as long as you have a conversation with your barista as you order they should easily be able to help point you toward appropriate replacements for any non-vegan items within your drink order.
What does Starbucks do for the community?
Starbucks feel deeply ingrained into helping with the communities surrounding their stores and therefore have several projects they involve themselves in to create better experiences for people all around the world. The Starbucks foundation is working with young people to provide skills and training for them in a changing world with their Opportunity for Youth movements, and within their stores, you will find many partnerships with local non-profit organisations to help and bolster support for anything the organisation might need. Starbucks also offer immense support to veterans and military support, by promising to hire at least 10,000 ex-military members and their spouses by the end of 2018, as they recognise the incredible potential each person can hold and believe they will find the next generation of Starbucks leaders.
Starbucks are committed to working with the farming communities that help provide them with coffee, tea and cocoa to ensure their lives and livelihoods are improved. They also have a strong diversity and inclusion policy which means that they aim to include everyone in their hiring process.
How to get a job with Starbucks?
If you’re looking to start a career with Starbucks and becoming one of their partners (they like to say that the people who work for them are more than employees) then you are best to visit their careers page on www.starbucks.com/careers/working-at-starbucks to find an introduction to the company and the values they follow in their hiring process. By visiting the Working with Starbucks page you can find a description of their hiring process along with an explanation of the benefits they offer with their careers. Their benefits are called “Your Special Blend” and are eligible to anyone working 20 hours or more a week, and are completely tailored to you as a person and therefore different for each worker. They monitor your lifestyle and create a benefits system that works best specifically for you.
When browsing for careers with Starbucks there are several routes you can go down: retail careers, corporate careers, manufacturing & distribution jobs and international careers. Retail careers involve jobs within the stores, and can be baristas, shift supervisors, assistant store managers, store managers, district managers and regional directors. Whereas corporate careers are based more in the office section of the company and involve many different sectors, including: administrative support & customer service; channel & business development; finance & accounting, global supply chain; legal; marketing; partner (human) resources; public affairs, communications & community; research & development; retail; store development, design & creative studio and technology.
If you follow the manufacturing & distribution career path there are multiple plants worldwide that you can work in, so you can always be sure to be able to find work that may be near where you live. International careers provide support centre jobs all around the world which create a well integrated and supported company that aims to provide customer and team satisfaction.
You can apply online for any of these jobs when visiting the Starbucks site, as it is easy to find a job you might like and then continue with your application.
If you have any questions about the application process you can call the Starbucks customer services team on 0843 208 2294 to be put in contact with someone who’ll be happy to answer any queries you may have.
About Starbucks – 0843 208 2318
Starbucks is an American coffee company and coffeehouse chain that was founded in Seattle, Washington in 1971. The chain produces hot and cold drinks, with many different takes on all including the whole-bean coffee and microground instant coffees and their full and close-leaf teas including their Teavana tea products. They offer a range of recipes, some which are, like the world-famous Pumpkin Spice Latte, seasonal offers or rely on the location of the store. As of 2016, Starbucks operates around 24,464 locations worldwide, including locations in the US, China, Canada, Japan, South Korea and the UK. Starbucks employs over 238,000 people and has a revenue of around US$19.16 billion.