Bell Insurance

0843 816 6489

Bell Insurance is part of the Admiral Group of financial services. The brand specialises in Black Box car insurance for young drivers. They also offer cover for vans, motorbikes, and vehicle breakdowns.

DepartmentContact NumberOpening Times
Bell Insurance Complaints0843 816 6489Mon – Fri: 8am – 8pm
Sat: 9am – 5pm
Sun: 9.30am – 4pm
Bell Insurance MulticarComplaints0843 816 6491Mon – Fri: 8am – 8pm
Sat: 9am – 5pm
Sun: 9.30am – 4pm
Bell Insurance Policy Complaints0843 816 6492Mon – Fri: 8am – 8pm
Sat: 9am – 5pm
Sun: 9.30am – 4pm
Bell Insurance Validation Complaints0843 816 6493Mon – Fri: 8am – 8pm
Sat: 9am – 5pm
Sun: 9.30am – 4pm
Bell Insurance Claim Complaints0843 816 6494Mon – Fri: 8am – 8pm
Sat: 9am – 5pm
Sun: 9.30am – 4pm
Bell Insurance Breakdown Complaints0843 816 6495Mon – Fri: 8am – 8pm
Sat: 9am – 5pm
Sun: 9.30am – 4pm

Bell Insurance Complaints

Contact Bell Insurance with complaints on 0843 816 6489. If you are not happy with the service from Bell Insurance at any stage, then call to report your complaint. They will take the details and take up to 5 days to investigate and provide a response to you about what they are doing. You can ask them to review your complaint again if you are still not happy at this point. If Bell Insurance doesn’t fix the problem, you may have to escalate a complaint to the Financial Ombudsman service after 8 weeks.

Bell Insurance Multicar Complaints

Families or households with multiple cars can still get a deal with Bell Insurance through Admiral. If there are issues with getting a Multicar policy, call 0843 816 6491 to complain. The comprehensive policy should come with all the benefits as advertised, including discounts for all policyholders, so you have the right to complain if you do not get them. You can complain about excess issues if you want to adjust it or if you want it to cover things like windshield repair as well, or other additions.

Bell Insurance Policy Complaints

You should be able to access copies of your policy documents easily so that you can refer to them. Complain if you are not able to register or log in online to find them. Call Bell Insurance on 0843 816 6492 to do this. You can also complain about errors, delays, or fees if you need to update the details of your Bell Insurance policy. This could be changing vehicles, adding drivers or removing drivers, or changing your address. Administrative problems that cause problems are a valid cause for complaint.

Bell Insurance Validation Complaints

Any time that you apply or make a claim for Bell Insurance, they must validate this. They will usually contact you if there is a problem to verify your details or ask for more documents as proof of your identity or status. Call 0843 816 6493 to complain if Bell Insurance does not validate your policy or if they have to correct a mistake which results in additional costs for you. In some cases, changing the details means increased premiums and administration fees which you did not expect or want to pay.

Bell Insurance Claim Complaints

If you have a complaint about your No Claims Bonus or the Bonus Accelerator policy for this at Bell Insurance, then call 0843 816 6494. You can also call this number to make complaints about actual insurance claims. Your complaint could be about your excess, their payment, or the time that they take to process your claim. Complain about your claim if there is an issue with who is at fault, the repair costs and providing a courtesy car, or problems with police if you are claiming for a stolen car.

Bell Insurance Breakdown Complaints

Breakdown cover is not always included in car insurance; it depends on your policy. At Bell Insurance you can purchase extensive breakdown cover separately. There are different levels of cover with the standard benefits and then different additional benefits. Call 0843 816 6495 to complain about Bell Insurance breakdown cover if there is a problem with your breakdown cover policy or claiming for assistance under its conditions. Complain about the service at a call out if it was not up to standard.