Bella Italia

0843 816 6141

If you’re unhappy with the service provided to you by Bella Italia you can phone the number 0843 816 6141 to make a complaint. When you call this number you can complain about their menu, employees, promotions and more.

Bella Italia Contact Numbers

Department Contact Number Opening Hours
Bella Italia Complaints 0843 816 6141 Mon-Fri 8am-7pm, Sat 9am-1pm
Menu Complaints 0843 816 6139 Mon-Fri 8am-7pm, Sat 9am-1pm
Restaurant Complaints 0843 816 6138 Mon-Fri 8am-7pm, Sat 9am-1pm
Employee Complaints 0843 816 6137 Mon-Fri 8am-7pm, Sat 9am-1pm
Takeaway Complaints 0843 816 6136 Mon-Fri 8am-7pm, Sat 9am-1pm
Promotion complaints 0843 816 6147 Mon-Fri 8am-7pm, Sat 9am-1pm

Bella Italia Complaints

To make a complaint to Bella Italia you can phone the number 0843 816 6141, where they will take details of your complaint and let you know the process they follow for complaints. The customer complaint advisor might be able to assist with your complaint whilst you’re on the phone to them, however, in some cases, further investigation may be needed and you’ll have to wait to hear back from them for what their answer to your complaint is.

Bella Italia Complaints Email

There isn’t a direct email for you to send your complaint to, however, you can contact them using their website contact form which is similar. You fill in the details of your complaint and send it to them online, wand someone will get back to you in due course.

Menu Complaints

Make a complaint regarding the Bella Italia menu when you phone the number 0843 816 6139. When you call this number you can complain about the menu options that are available. If you don’t think that Bella Italia does enough to cater for gluten free, vegan or vegetarian diets you might want to make a complaint regarding this. If you’d like to make a complaint regarding other allergies and information that isn’t provided on the menus in Bella Italia, you can also ring the number above to register your complaint.

Restaurant Complaints

If you’d like to complain about a specific restaurant you have visited you can phone the number 0843 816 6138. When you call this number you will have to provide the details of the Bella Italia establishment you visited, as well as the date and time of your visit. You can then make complaints regarding the cleanliness of the restaurant, the food or drinks you were served, the layout of the space or the facilities available. If you don’t think that the restaurant has enough accessibility you can also call to make a complaint on the number above.

Employee Complaints

Call the number 0843 816 6137 to make a complaint about a specific member of staff you dealt with at a Bella Italia restaurant. You can phone the number to complain about staff members who were rude to you, not particularly helpful, or didn’t do a good enough job at serving you. When you call this number it’s important to provide as much information as possible relating to the staff member, as well as giving their name if you have it.

Takeaway Complaints

Ordered takeaway from your local Bella Italia? If you’re upset with the service you received you can call the number 0843 816 6136 to make a complaint regarding this. When you call this number you can complain about the service wait times, the quality of the food, incorrect orders or missing items, or anything else.

Promotion complaints

Get in touch with Bella Italia on the phone number 0843 816 6147 to make a complaint about a promotion or offer. You can call this number if you were refused a promotion without any knowledge as to why, if you couldn’t use a gift card for an unknown reason, or anything else you’d like to complain about.

Other ways to contact Bella Italia

If you would rather not contact Bella Italia over the phone, you can contact them via letter at the following address:

Bella Italia, c/o Casual Dining Group Ltd
163 Eversholt Street
London
NW1 1BU

You can also contact Bella Italia via their Twitter account.