Adidas

0843 208 2437

If you would like to contact Adidas regarding an order, product or you need to complain about an experience you have had with them please call 0843 208 2437 to speak to an advisor.

Adidas Contact Numbers

Adidas Phone Number Opening Times
Head Office 0843 208 2437 Mon – Fri
9 am – 11.00 pm
Saturday
9 am – 6 pm
Sunday
10.30 am – 4.30 pm
Sales 0843 208 2438 Mon – Fri
9 am – 11.00 pm
Saturday
9 am – 6 pm
Sunday
10.30 am – 4.30 pm
Customer Services 0843 208 2439 Mon – Fri
9 am – 11.00 pm
Saturday
9 am – 6 pm
Sunday
10.30 am – 4.30 pm
Complaints 0843 208 5056 Mon – Fri
9 am – 11.00 pm
Saturday
9 am – 6 pm
Sunday
10.30 am – 4.30 pm
Jobs 0843 208 5057 Mon – Fri
9 am – 11.00 pm
Saturday
9 am – 6 pm
Sunday
10.30 am – 4.30 pm

Adidas – 0843 208 2437

Adidas is a sports clothing retailer based in Germany. Adidas is the largest sportswear manufacturer in Europe and is also the second largest in the world. The brand was first recognised in August 1949 and continued to go from strength to strength. In 2012 its revenue was listed as 14.88 billion dollars. It is notorious for having a rivalry with fellow major sportswear brand, Puma. Adidas manufactures clothing and equipment for a number of different sports including Cricket, Lacross, Volleyball, Jiu Jitsu and Rugby. If you would like to contact someone in head office call 0843 208 2437 to discuss the company history or some general enquiries you have about the company. To find out about available jobs in your nearest store or in the head office location please call 0843 208 5057 to speak to someone from the recruitment team, they will also be able to follow up an application you have heard nothing back from or give you advice and guidance on how to apply.

Customer Services – 0843 208 2439

If you have experienced a problem whilst shopping with Adidas you can call 0843 208 2439 to talk to a member of the customer service team who will be able to help you with problems such as deliveries not arriving, the website not working, struggling to navigate the website, you cannot find a specific product you’re looking for or you have received a faulty product. If you have experienced a negative experience and would like to complain about it you can call the complaints team from customer services on 0843 208 5056 who will be able to deal with your issue and act appropriately to solve it.

Sales – 0843 208 2438

The Adidas website showcases all of their products that are available to order either into your nearest Adidas store or to your home address. The website has mainly clothing and footwear but also has a number of sporting accessories such as bags and hats, scarves and gloves. You can shop either in the female, male or kids section or if you play a particular type of sport you can shop in that category, making your search a lot easier and ensuring that you are buying equipment that is suitable for the sport that you are undertaking. Adidas also has a number of well-known brands within their brand such as StellaSport (Stella McCartney), Adidas Originals, Porsche Design Sport and Adidas Neo (you can shop all of these on the website). For enquiries about any products or sizing please call 0843 208 2438 to speak to a member of the sales team. If you want something unique and original then Adidas lets you customise their products into something personal that only you will have. You can create your own pair of trainers using the ‘customise’ option on the Adidas website. You will be given the choice of trainer ‘type’ eg. Adidas Gazelles, Adidas Superstars or Adidas Tubulars and you can then design whatever you want on your ‘blank canvas’. You can then order them directly from the Adidas website – please allow 4-6 weeks for your shoes to be custom made and delivered. Of course, Adidas hope that you are happy with whatever you purchase from them but if you find something to be faulty, damaged or broken, whether you bought it online or in a store, then they will be happy to exchange or refund you the purchase. If you have ordered something from Adidas and are wondering where it is, you can use the ‘order tracker‘ located at the top of the Adidas homepage. Simply enter your order number and the website will tell you whereabouts your order is. If you notice anything unusual such as the tracking system stating that your order is delivered when you have not received it, please call 0843 208 2438 as soon as possible.

Adidas Complaints – 0843 208 5056

The complaints line is ideal if you have a complaint about Adidas that you want to be dealt with immediately but there are alternative ways of complaining to Adidas, call 0843 208 5056 to speak to an advisor from the complaints team who will be able to deal with your issue and hopefully find a resolution. You can also head to the ‘contact us’ page where customer care is provided online. Adidas will also provide a list of FAQ’s in case you are experiencing a problem that someone else might be, meaning you can easily find the solution. Common complaints include a voucher code not working, a delivery being late and help to return a product. If you have any of these complaints it is worth checking this page for advice beforehand.

Other ways to Contact Adidas

There are multiple other ways to contact Adidas. They have a Twitter account specially created to help with customer queries which can be accessed via the username @adidasUKhelp. Adidas also have a customer care Whatsapp account where you can message an operator about an issue that you might have. You will receive a response within 24 hours. The number you should message is 44 – 7428613063. You can also write them a letter to the head office address listed below.

Department Address
Head office Pear New Mill, Road West, Bredbury, Stockport SK6 2BP