The contact number for William Hill is available directly from their website at no or lower cost
0870 518 1715
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William Hill is a betting agency in the UK. If you need to make a complaint about a William Hill service, you can do so by calling the number shown.
William Hill Contact Numbers
| Department | Opening Hours |
|---|---|
| William Hill Head Office | Mon – Fri: 9am – 9.30pm Sat: 8.30am – 9.30pm Sun: 11am – 6pm |
| Speak to a Person | Mon – Fri: 9am – 9.30pm Sat: 8.30am – 9.30pm Sun: 11am – 6pm |
| Customer Services | Mon – Fri: 9am – 9.30pm Sat: 8.30am – 9.30pm Sun: 11am – 6pm |
| Betting Complaints | Mon – Fri: 9am – 9.30pm Sat: 8.30am – 9.30pm Sun: 11am – 6pm |
| Other Facilities | Mon – Fri: 9am – 9.30pm Sat: 8.30am – 9.30pm Sun: 11am – 6pm |
| William Hill Jobs | Mon – Fri: 9am – 9.30pm Sat: 8.30am – 9.30pm Sun: 11am – 6pm |
| William Hill Complaints | Mon – Fri: 9am – 9.30pm Sat: 8.30am – 9.30pm Sun: 11am – 6pm |
About William Hill
In 1934, gambling was actually illegal in Britain, but William Hill founded his bookmaker company regardless. Throughout the 1990s, several attempts were made to float William Hill on the London Stock Exchange but were regularly abandoned due to a lack of interest- it was eventually listed in 2002. Today, William Hill operates around the world. It employs over 16,000 people. The main company offices can be found in England, Gibraltar and the Republic of Ireland. There are 2300 William Hill shops. In 2012, William Hill entered the US market by buying three chains of Nevada bookmakers. A year later, it did the same thing in Australia, rebranding the company as William Hill Australia. Earlier this year, William Hill was forced to pull out of Canada due to a change in the country’s new betting regulations- it was active in British Columbia. For more information about William Hill products and services or to make a complaint about William Hill, call the number listed on this page.
Speak to a Person
You can speak to a member of the William Hill customer services team directly by calling this number. It will take you straight through to speak to a person who works at William Hill who will be able to answer any questions you have or solve any issues you’re experiencing with the services they offer. Whether you want to make a complaint about the customer services you received from a member of the William Hill staff or you would like some help using their services or have some questions about a specific aspect of the company or service that you would like to know more about a member of their staff will be able to help you.
Customer Services
William Hill is a chain of betting shops in the UK with a website. You can use William Hill to bet on popular sporting events such as horse racing, tennis, cricket, football, greyhound racing and snooker. You can also bet on more niche sports such as MMA fighting and winter sports. William Hill can be used to bet on TV specials such as The X Factor, BBC Sports Personality of the Year, and Strictly Come Dancing. Lastly, you can bet on special events such as the Christmas number one single. If you don’t like to bet, there are plenty of other William Hill activities to engage with such as live casino games, bingo, poker and scratch cards. William Hill Vegas is an online facility where you can pretend you’re sat in a Vegas casino playing a range of slot machines and other games. There is also a live casino where you will play against a real-life dealer rather than the computer. If you are having trouble using the website, logging in or there is a problem with your account such as it being suspended for no apparent reason please call the customer service team. You can also call if you need help locating your nearest store.
Betting Complaints
If you bet on a sporting event or a special TV event, you may occasionally need to make a betting-related complaint. This could be related to odds or a payout which you feel is unfair or about an incorrect payout. If you call the William Hill complaints number, the advisor will aim to solve your complaint on the phone there and then. They may need to give you a call back if they have to investigate further. If this is the case, you’ll be given a reference number and William Hill will endeavour to get back to you within 48 hours.
Other Facilities
William Hill has an online bingo facility where you can enjoy jackpots that go up to thousands of pounds. New players will get a bonus to play with and you can enjoy themed games such as Deal or No Deal Bingo. There are games of 75, 80 or 90 ball bingo and new players play for free for eight days courtesy of the Arrivals Lounge. You can also chat in the games so you may even make some new friends. If you love to watch football, betting on it can make the game even more exciting. You can bet whilst a match is in play and not just on UK matches, but on matches that are ongoing around the world. There are also virtual football games to bet on if there are no matches ongoing which take your fancy in the real world. You can place different types of bets on football such as an accumulator where various teams have to win or you can bet on individual players to score goals to keep the process of betting interesting. If you have experienced problems when using William Hill’s other facilities on the website or in-store, please call to speak to someone about this and to find a solution to your problem.
William Hill Jobs
William Hill says that people who are passionate about sports have a place in the company. You could work as a customer service assistant in the retail store, helping customers place their bets. You could work behind the bet, deciding prices as part of the data analyst team or building customer excitement as part of the marketing teams. For more about working for William Hill, visit the careers website where you can apply for vacancies. You can also call to speak to a member of the careers team about position availabilities, the application process or if you have applied for a position and would like to track the progress of your application.
William Hill Complaints
You may need to contact the complaints team regarding making a complaint about odds or a bet that you have placed, to make a complaint about the online casino, to make a complaint about a payout or to make a complaint about a William Hill store or employee. If you do need to make a complaint about a William Hill service, you can do so online or over the phone. You can complain via email using support@willhill.com or by using the online live chat facility. The quicker that you contact William Hill regarding your complaint, the faster they can help you resolve it. William Hill is governed by the British Gambling Commissioner so you can take your complaint to them if you are not satisfied with how William Hill has handled your complaint. William Hill will fully co-operate with a decision made by the BGC. If you play games in the William Hill online casino, sometimes things can go wrong and you might need to make a complaint. Your complaint could relate to a technical issue such as a deposit not going into your account or it could be a complaint about the game itself – unfair odds or an incorrect payout. If you need to make a complaint about the online casino, you can do so by calling for assistance or using the alternative ways here to contact the support team.
William Hill Head Office Address
| Department | Address |
|---|---|
| Head Office | Greenside House 50 Station Road Wood Green London N22 7TP |