Lloyds bank complaints number


0844 826 8067

Lloyds TSB is a London-based retail bank, operating under the name Lloyds Bank in the UK. It has branches across England and Wales, and has traditionally been considered one of the “Big Four” UK banks. Alongside Barclays, HSBC and the Royal Bank of Scotland Group, Lloyds dominates the UK’s banking scene and can therefore provide exceptional value to its customers. You can access a lot of Lloyds bank information online but the best way to get in touch with them is by calling their head office on 0844 826 8067.

Lloyds Current Accounts

Call the Lloyds current account phone line to discuss any account you have open as a Lloyds customer whether that be the classic account, the club Lloyd’s account or the student account. When you call the number, you will be asked to state what account you are inquiring about and what issues you are currently having. You can also use this number to switch from an account you already occupy to a new one (for example switching from an everyday account to a club account) or if you are not a customer of Lloyds but want to apply to open a current account and switch to using their services. If any of the above apply to you, please call 0843 557 3524.

Lloyds Car Finance

When you call the car finance phone number on 0843 557 3531 you will be able to take out car finance with Lloyds as well as discuss your financial situation to make sure you are staying on top of your payments. Lloyds car finance is known as ‘car finance plus’ and works by allowing you to get your car without the upfront cost, making it easier to afford. If you would like to take out car finance with Lloyds then you must be a Lloyds banking customer. For first-time car finance customers press 0) to speak to an operator and an expert will help you get things set up. If you already have car finance with Lloyds and have a question or an issue you’d like to discuss then please press 1) for existing customers.

Lloyds Insurance

Lloyds bank does quite a wide range of insurance options and so when you call them on 0844 826 8067 you will be taken straight through to a switchboard and you can press the number for whatever type of insurance you wish to discuss. If you want to make a claim, you can press 0) and you will be put straight through to an operator who is an expert in the insurance field. The switchboard will ask you to press 1) for car and van insurance, 2) for home insurance, 3) for travel insurance, 4) for life insurance and 5) for business insurance. Once you have selected your option, you will be put through to discuss things confidently with an expert advisor. This number is for both existing and new to Lloyds customers.

Lloyds Mortgages

If you are a first-time buyer, you will need to make a mortgage appointment with Lloyds so that you can go to your local bank and discuss it with an expert. Taking out a mortgage can be an exciting but stressful time and Lloyds understand the need to speak with someone who knows the lingo. To book your mortgage appointment (not just for first-time buyers) then please call 0844 453 0257 and state your availability. An appointment in your local branch will be arranged for you by the call handler.

Lloyds Security

Whether you’re banking online or in a branch, your financial security is of utmost importance and so Lloyds Bank will provide protection for their customers. By calling the Lloyds security contact number on 0843 557 3531 you can discuss your security options carefully and your mind will be at rest knowing that your money is safe. If you have any security issues or doubts at all, then please call the number above and state what your problem is. The call handler will ask you to explain in detail if you have any hacking suspicions and they will look into it immediately. You will be asked your security questions so that the call handler can access your account to get to the route of the problem.

Complaints Department

If you have a complaint to make to Lloyd’s bank then you should call 0843 557 3531 and explain your issue. Whether it’s an everyday banking complaint, an insurance complaint or a complaint about Lloyds customer service, you must explain to the operator why you are complaining. You might be asked a series of questions and depending on the nature of your complaint it might have to be escalated to the relevant department. You will either be placed on hold whilst this happens or you will be told to call back – if this happens please leave your number, your full name and your postcode.



A Few Useful Lloyds Contact Numbers:

Lloyds Phone Number
 Current Accounts  0843 557 3524
 Car Finance  0843 557 3531 
Security  0843 557 3531