How to Complain to Google

0800 328 6081

Google is one of the largest technology companies in the world. It is in the top four along with Amazon, Facebook, and Apple. Two PhD students in California created Google in 1998. It began as an internet search engine, but over the last 20 years, there have been dozens of products and partnerships. The most popular Google services around the world are Gmail, Docs, Sheets, Drive, Translate, Maps, Android OS, and their subsidiary YouTube. Google has been launching smartphones, smart home speakers, and VR technology in addition to this.

Complain to Google on the Phone

You can try calling Google on 0800 328 6081 to make a complaint to the customer support team. Due to the number of users and amount of complaints, the phone lines may be very busy whenever you call Google. There are other ways to try to get a response from Google if you cannot get through on the phone. If you do speak to an adviser at Google, you must be comfortable with sharing your account details. However, you should never share your passwords or other security information. Legitimate advisers would never ask you for that.

Complain to Google by E-mail

There is no direct e-mail address for Google because it is such a huge online business. With so many areas and so many people using and involved in operating them, it can be difficult for them to see everything. To complain to Google and report issues, you must go through the online support system. Select the area of Google that you want to complain about and work through the information available. It will provide options to send Google a message or even request a call back from Google if this is possible. Otherwise, follow the support steps.

Complain to Google on Social Media

Google has official accounts on most online platforms, including Twitter and Facebook. You can also find Google on LinkedIn, Instagram, and YouTube, and utilize the commenting or messaging features. There is no guarantee that you will actually get a reply from Google if you complain through social media. However, using social media is a good way to generate attention about a common issue or a severe complaint. This makes it more likely for Google to respond and take action. Just remember not to include personal details in public posts.

Complain to Google by Post

Snail mail is a traditional method of sending complaints to a company, but in this case, it is sadly outdated. Google is an online company, so they are not particularly likely to respond to letters. There is also the fact that even if they did, it would take a long time to send them a letter and then receive a response in the post. This is obviously not ideal for more urgent complaints. If your letter contains sensitive information or documents, there is also a risk of these going missing. If you still want to write a complaints letter to Google, then send it to:

Google UK
Belgrave House
76 Buckingham Palace Road

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