How to Complain to Pizza Hut

0843 557 3606

Pizza Hut is an American pizza and American-Italian food chain with restaurants all over the world. Pizza Hut was founded in 1958 and in 2018 it had more than 18,000 restaurant locations which made it the world’s largest pizza chain in terms of restaurant locations. If you have recently visited a Pizza Hut and you were not happy about the experience you had you can read the below guide to find out how to file a complaint.

Complain to Pizza Hut Via Phone Call

The easiest way to file a complaint to Pizza Hut is to call their complaints number which is 0843 557 4347. When you call the number you can explain that you were unhappy with the experience you recently had at a Pizza Hut restaurant or with the Pizza Hut delivery service. You will need to provide information regarding the restaurant you attended or ordered from, information about employees if relevant, the date and time of the incident, what the issue was and any other information you feel is relevant. If you have photos or other media that would back up your complaint you can ask the Pizza Hut complaint team member for an email address for you to send the media for them to view in relation to your complaint.

Complaint to Pizza Hut Online

If you would prefer to complain via the internet to Pizza Hut, you can do so by clicking here. The link will take you to the Pizza Hut contact form that you can fill out to file a complaint. You first need to choose whether you visited a restaurant or received a delivery, you then need to enter information about the restaurant you visited or ordered from so they can identify your order, you then need to select the option ‘dissatisified’ and select what you were dissatisfied with. There will be a space for you to explain what you were dissatisified with, here you should include all details of your complaint. You will then need to enter the date and time of your visit or order, the groupsize, order number, order amount & order type, then some personal information to finish off the complaint. After you have filled in all relevant information you can send the complaint and you should receive a reply via email within a few working days.

Complain to Pizza Hut Via Social Media

If you would prefer to contact Pizza Hut to file a complaint via social media you can do so with Twitter or Facebook. You can use Twitter to get in touch with the Pizza Hut customer service team by writing a tweet or private message to the office Pizza Hut twitter account. If you will be writing a tweet to the Pizza Hut twitter make sure you do not include and private or sensitive information as this will be a public tweet. If you willl be writing a private message to Pizza Hut you can include any person and complaint information necessary, this also applies for Facebook messages. You can contact Pizza Hut through Facebook by going onto their page and selecting the ‘message’ button.

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